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Re-Inventing Aging

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Chatbots, Natural Language Processing, Machine Learning, and AI

White woman's hands holding a smartphone with the mobile banking app open while looking at spreadsheets on a tablet. There is a pen in her right hand, and a calculator next to her right arm. In front of her is a small spiral notebook, and next to that is an upside-down credit card showing a magnetic stripe.

March 11, 2022 , 9:00 am – 10:00 am PST

Free

When you interact with your online banker, most likely a chatbot is greeting you. In this session, let’s take a peek at automation tools that an online banker is likely to use. 

About the Speaker

Jennifer Chen is a Taiwanese-American information technology professional, baker, and dog mom. She spent most of her life in the Bay Area where she currently lives in Alameda and works for the Federal Reserve Bank of San Francisco. In addition to English, Jennifer speaks conversational Mandarin and Taiwanese. She is looking forward to sharing how technology brings value to our day-to-day lives.

How to Participate

Registration is not required. Click or tap the button below to join the Zoom meeting.

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About the Silicon Valley Speaker Series

Today, technology is intertwined with personal finance – everything from how you bank, pay for things, manage money, get a loan, or invest money. Although this is not new, the pandemic has expedited the use of technology in our daily routines of managing our personal finances. Online banking, online shopping, and other online transactions grew during the last 20 months. The use of technology will persist beyond the pandemic.

What are the basics of technology used in personal finance? In this speaker series, we are inviting guest speakers from the banking and/or technology industry to provide a behind-the-scenes look at the technology and processes involved with online banking and payments. It intends to open the eyes of the curious minds, and connect common technology terms to our day-to-day activities, such as managing passwords, multi-factor authentication, encryption, and more.

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