Avenidas Rose Kleiner Center staff holiday party, 2019.
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Since 1969, Avenidas has been providing community-building services and activities for older adults and their caregivers. Serving more than 7,500 participants and clients annually, our compassionate staff delivers innovative programs and personal connection. We operate two enrichment centers, one at Cubberley in South Palo Alto and one in downtown Palo Alto, and an adult day health program in Mountain View. And while our in-person reach is concentrated regionally throughout Northern Santa Clara and Southern San Mateo counties, our ‘without walls’ offerings (phone consultations, distance learning, on-line community, etc.) and staff commitment know no bounds.
We invite you to explore opportunities with Avenidas and learn how we can work together to make life better for seniors and their caregivers.
Current Career Opportunities
Why just have a job when you can pursue work with purpose that makes a difference?
Avenidas is an equal opportunity employer and is committed to staff diversity. Interested parties, please send resume and cover letter or inquiries (principals only) to hr@avenidas.org, or use our application.
Avenidas @450 Bryant
Executive Assistant
Reports to: President & CEO
Avenidas is recruiting for an Executive Assistant to the President & CEO. Specifically, the Executive Assistant is responsible for a wide range of administrative tasks that further the work of our CEO, such as managing the CEO’s calendar and travel; supporting organizational governance by communicating and coordinating with our board of directors and external partners; supporting the Executive Leadership Team; and acting as a backup for other administrative team members. This is a full-time exempt position.
- We respect our clients, our donors, our staff, and our volunteers.
- We embrace diversity in clientele, volunteers, and staff.
- We welcome all aging adults, especially those most in need.
- We emphasize caring and compassion for all.
- We maintain the highest levels of professionalism and quality in everything we do and strive to be a leader in our field.
- We believe in working closely with each other and our business, government, and agency partners.
- We conduct ourselves to the highest standards of honesty and integrity.
- We advocate tirelessly on behalf of our constituents.
CEO Support (50%)
- Scheduling and calendar management
- Coordinating meetings with external partners for CEO and Avenidas staff
- Meeting preparation and support
- Travel arrangements
- Expense reporting
- Data entry (tracking activities, contacts, correspondence, and relationships)
- Drafting correspondence and other materials on behalf of the CEO
- Coordinating special projects
- Proactively meeting the CEO’s needs
Board of Directors Support (25%)
- Support the CEO as liaison with the Board of Directors:
- Coordination of bi-monthly board meetings, annual board retreats, and calls
- Agenda development
- Preparation and distribution of meeting packets and other materials
- Event management
- Meeting minutes
- Support board committees:
- Coordination of committee calls
- Agenda development
- Preparation and distribution of materials
- Meeting minutes
- Tracking and support for meeting follow-up and next steps
- Support board officers and committee chairs as needed:
- Coordinate board recruitment
- Maintain board records, including contact information, manuals, required forms, legal documentation, and resolutions
- Draft communications and reports to the board on behalf of the CEO, committee chairs, and other staff
Executive Leadership Team and Organizational Support (20%)
- At the request of the CEO and Executive Leadership Team, provide support for leadership/management meetings and initiatives, including but not limited to staff meetings and retreats, management reporting, and work planning
- Provide backup support to the HR Department
- Provide backup support to the Donor Engagement Department
Administrative Team (5%)
- As a member of the Administrative team, provide backup support for other team members across the Palo Alto sites and Mountain View site
- Participate in team trainings and initiatives as needed
- Arrange facility rentals and collect payments
- Oversee DMV and insurance renewals for Avenidas vans
- Order business cards and door name plates for staff
- Provide general clerical support including photocopying, preparing mailings, and updating mailing lists
- Maintain service schedules for office equipment including copier and postage meter and orders supplies and updates software
- Order and maintain office supplies for the downtown Palo Alto office
- Other duties as assigned
Required Education, Experience, and Skills
- At least 5 years of experience as an executive assistant to a CEO or equivalent as Admin to a senior staff member
- Bachelor’s degree or equivalent work experience
- Excellent organizational skills, with keen attention to detail and accuracy
- Excellent written and oral communication skills
- Strong interpersonal skills, to function smoothly and collaboratively on a team while also taking individual initiative to meet team goals
- Strong computer skills, including MS Word and email, and the capacity to learn and master new systems
Required Personal Attributes
- Excellent judgment, including the ability to maintain impeccable confidentiality
- Ability to handle time-sensitive tasks and confidential information
- Ability to work in a fast-paced environment
- Ability to shift priorities rapidly
- Solution-oriented and a good problem-solver
Physical Requirements
- Ability to communicate via phone and email
- Ability to work at a computer for extended periods of time
- Ability to lift and carry 5 pounds
- Competitive salary; medical, dental, and 403(b) plan with employer contribution; paid vacation, sick leave, and holidays; education benefit; paid parking permit in the garage across from the office.
- Office location in the heart of downtown Palo Alto.
- Work with a talented group of professionals who are committed to a shared mission!
Driver-Escort, Avenidas Door-to-Door
Reports to: Door-to-Door Transportation Program Coordinator
This Driver will provide safe, comfortable, scheduled transportation, by appointment, to screened clients registered in the Door-to-Door Transportation Program and who need special escort/assistance within the Door-to-Door service area. Regular hours are 8:00 to 4:30, Monday through Friday. This is a full-time non-exempt benefited position of limited duration subject to At-Will employment rules and the availability of continued funding. Primary emphasis for this unique customer-focused position is the ability to deliver physical and social assistance required by some of our more fragile clients, especially those trying to navigate to and from medical facilities.
- Pick up clients, deliver them to their destination. When needed provide personal assistance to help clients to the car and to their destination. This support includes remaining with the client until they can be transferred to the appropriate attendant at the destination.
- Report any absences, special situations or unusual conditions of clients or home to Transportation Coordinator.
- To ensure maximum safety, driver is to walk participant to and from vehicle as needed.
- Assist with carryon bags, or groceries during shopping trips, carrying groceries to participants’ doors.
- Be sure all seat belts are fastened before vehicle is in motion.
- Report accidents or incident that occur during transportation
- Use maximum efficiency in routing in time and distance
- Observe and maintain good driving techniques; i.e. flat corners, starting and stopping, awareness of surroundings at all times, changing weather conditions.
- Provide physical support for the client by assisting with balance, assist in climbing steps or performing similar functions.
The successful candidate will have excellent communication skills, a collaborative work style, self-direction, punctuality, organization and great people skills. A clean driving record, fingerprinting and background check and application are required for this position. Use of your personal vehicle with mileage and personal expense reimbursement are requirements as well. Candidate will need to be able to relate to clients in a positive way – be caring and patient and have an excellent understanding of customer service, vigilant and have a keen sense of direction. The position involves reporting to office staff any absences or changes in behavior/physical signs of decline or issues from the client, learning to adapt to each senior’s needs according to their individual limitations. Ability to sit for long periods, drive safely and offer physical assistance when needed are required. Ability to recognize distress and act accordingly also required.
Current insurance plus valid California driver’s license, and no citations within past three years. CPR and First Aide Training Required. At least two years’ experience working with older adults with physical or cognitive issues. Understanding of physical and emotional needs of older people and ability to relate well.
Competitive salary; medical, dental, 403B grant offered; paid vacation, sick leave and holidays.
Avenidas Rose Kleiner Center
Director of Health Services, Avenidas Rose Kleiner Center
Reports to: Program Director, Avenidas Rose Kleiner Center
The Director of Health Services serves as a member of the Avenidas Rose Kleiner Center (ARKC) leadership and multidisciplinary teams. The Director provides nursing services under physician’s orders, to participants in accordance with treatment plans, ARKC policies, and state regulations. This position is responsible for the quality management, planning, development, and implementation of ARKC’s clinical care services. They will ensure that patient care staff provides high quality, effective patient focused care. This position will also perform medical records data review related to quality of care issues to sustain improvements in quality measures and service outcomes to meet demands of regulations set forth by the California Dept. of Aging and California Dept. of Public Health.
- Responsible for supervision and oversight of health services departments.
- Work with Program Director and other ARKC Leadership Team members on areas of program improvement and development.
- Active member of Multidisciplinary Team (MDT) and Morning Meetings including rotation of facilitation of meetings.
- Perform initial and ongoing nursing assessments for all incoming candidates and/or assign completion to covering nurses as appropriate.
- Triage all emergent participant events while acting calmly and directing staff as needed.
- Develop and implement nursing and personal care plans for participants.
- Perform nursing tasks as needed for coverage.
- Work with rehab aide and floor lead to coordinate and confirm toileting and transfer needs for all participants and visitors. Collaborate with Activity Manager and Therapists as needed.
- Maintain health records by documenting and reviewing all participant care provided.
- Report and collaborate with participants’ physician and family for matters related to patient care.
- Ensure that legal procedures, nursing laws and work standards are met and report to Program Director and/or Administrator on matters related to the Center policies
- Supervise and/or coordinate schedules for program nurses, rehab aides, and contracted providers. Work with PD on maintaining budgeted hours.
- Act as liaison to participants’ physician and care team.
- Meet regularly with all contracted providers to ensure scope of work, documentation, and participant care is appropriate.
- Support rehab aide with following PT, OT, ST, RD orders as indicated by interventions on care plans.
- Participate in Pharmacy Review and Utilization Review every three months.
- Review and recommend modifications to policies and procedures as needed.
- Acts as patient advocate resolving patient care issues in collaboration with multidisciplinary and leadership teams.
- Ensures patient care staff provide the highest quality of care and are in compliance with the Nurse Practice Act, ADHC standards, federal, state and local requirements.
- Supervise resupply and assure appropriate health supplies and equipment are being stocked. With PD, monitor expenses and utilization of supplies.
- Maintain diagnostic summary and characteristic summary for Department of Health biannually.
- Organize and/or provide CPR trainings, Annual Body Mechanics, Universal Precautions training at minimum. Provide additional training and guidance to staff as identified.
- Provide staff information on influenza and work with PD on organizing flu shot monitoring.
- Participate in ongoing center programs, health education to participants and families.
- Other duties as assigned.
Education and Experience. Current California RN license; recent clinical or home care experience; one-year+ supervisory duties, ADHC nursing experience and/or familiarity with Title22 ADHC requirements highly preferred.
Knowledge, Abilities and Skills. Ability and passion in working with older adults and adults with disabilities; willingness and ability to work as a member of an interdisciplinary team as well as to be self-directed. Computer skills with Microsoft Office and knowledge of electronic health records.
This is a full-time exempt position. Benefits include competitive salary; medical, dental, vision, 403B grant offered; paid vacation, sick leave and holidays, and more.
Substitute Program Aide – On Call
Reports to: Activity Coordinator, Rose Kleiner Center
Provide general supervision and assistance to participants in classes and activities at the Center. This is a part-time, hourly, non-exempt, non-benefited position. The schedule is on an “as-needed” basis. Center hours are M-F, 9am-2:30pm.
- Meet and greet participants and assist them upon arrival; help participants to tables, serve beverages/food, and clear tables (for morning social and lunch times).
- Set up rooms for the scheduled classes and activities.
- Supervise the participants in classes, activities, and social time to insure the participants’ safety, proper care, and comfort.
- Perform as a “spotter” for activities, including daily charting participation and level of interest.
- Provide personal care to the participants, including toileting as needed.
- Move tables and chairs as needed.
- Cooperate with staff and volunteers to implement daily activities plan.
- Stand for 95% of the workday while performing all of the above responsibilities.
- Spend work time, as required, learning about working with the elderly and the medical conditions of the participants.
- Attend all staff meetings, trainings and in-services.
- Perform other related duties as assigned.
- CNA strongly desired; CNA applicants need an active Nursing Aide Certification for California.
- Ability to work with seniors in a demonstrated friendly and caring manner.
- Ability to provide assistance in a culturally sensitive and respectful manner.
- Experience with and knowledge of older adult and dependent care issues.
- Desire to learn more about caring for this population.
- Initiative, common sense, friendly nature, and ability to work as a member of the team.
- Bilingual ability (Spanish or Mandarin) preferred, but not required
- This role requires substantive interaction with participants and a high level of tact and judgment in caring for higher-care participants.
If you desire a position where you have positive impact on the lives of others, we’re where you want to be! Interested parties shall contact the Center at laustin@avenidas.org or (650) 289-5491. Position open until filled.
Speech Therapist (Contract)
Reports to: Director of Health Services
Looking for a Speech Therapist (Licensed in California) to join our Adult Day Health Care Center as an Independent Contractor. The Speech Therapist is responsible for the assessment of referred participants that require speech and language services including: direct care to assess medical condition, functional capabilities, limitations and restrictions, and potential for rehabilitation. Establish and administer an Individual Care Plan with specific goals determined according to the participants’ capacity and tolerance under the direction of the Director of Health Services. This is a contracted, part-time, hourly, position during our hours of operation, Monday – Friday, 9:30am – 2:00pm (with some flexibility). Hours will vary based on participant caseload.
- Assessment and Person-Centered Care Planning for incoming and active participants that are referred for speech therapy assessment.
- Member of the Multidisciplinary Team and assist with carrying out team’s plan of care.
- Evaluate speech, language, communication, and swallowing disorders.
- Communicate with outside providers, to coordinate and clarify care needs.
- Recommend treatment plan and intervene as indicated for treatment options.
- Provide training and education to staff, family/caregivers, and/or participants.
- Work collaboratively with professionals from other disciplines.
- Document participant care services.
- Contribute to the welcoming environment, assisting participants as needed.
- Attend all staff meetings, trainings and in-services as requested.
- Perform other related duties as assigned.
Above statements are intended to describe the general nature of the work performed. They are not considered as an exhaustive list of all tasks performed. Avenidas reserves the right to change job descriptions or work hours as required.
- Degree in Speech and Language Pathology from an accredited school.
- Current California state license as a Registered Speech and Language Pathologist
- Ability to develop a plan of care for each patient.
- Skilled in providing speech therapy services / interventions
- Ability to assess participant needs and to plan, evaluate and modify care to meet the goals of ST interventions.
Interested parties shall contact Director of Health Services at 650-289-5497 or rrayadurg@avenidas.org. Position open until filled.