Staff greet participants and families at the Avenidas Rose Kleiner Center Drive Thru Celebration, 2020.
Want to change a life? Apply here.
Since 1969, Avenidas has been providing community-building services and activities for older adults and their caregivers. Serving more than 7,500 participants and clients annually, our compassionate staff delivers innovative programs and personal connection. We operate two enrichment centers, one at Cubberley in South Palo Alto and one in downtown Palo Alto, and an adult day health program in Mountain View. And while our in-person reach is concentrated regionally throughout Northern Santa Clara and Southern San Mateo counties, our ‘without walls’ offerings (phone consultations, distance learning, online community, etc.) and staff commitment know no bounds.
We invite you to explore opportunities with Avenidas and learn how we can work together to make life better for seniors and their caregivers.
Current Career Opportunities
Why just have a job when you can pursue work with purpose that makes a difference?
Avenidas is an equal opportunity employer and is committed to staff diversity. Contact and application information for each position included with the listing. Candidates (principals only) may send additional inquiries to .
Avenidas @450 Bryant
Avenidas Door to Door Program Coordinator (20 hrs/wk)
Reports to: Director of Community Engagement
Contact: Interested applicants should email a cover letter and resume to .
The Avenidas Transportation Coordinator is a 20 hour/week position within the Avenidas’ Door to Door Transportation Program. The position involves a great deal of multitasking, customer service, driving and coordination of all aspects of the program. This is a job share position: essential job functions below are shared with the morning transportation coordinator position. This position is an afternoon, part-time position from 12-4pm, M-F.
Program:
- Handle daily operations of transportation and delivery program (groceries, prescriptions, handyman and other service deliverables)
- Drive clients and do grocery deliveries as schedule requires, along with volunteer and paid drivers. Must have car, driver’s license, proof of insurance, clean driving record and flexibility to drive during your shift
- Lyft: schedule rides, monitor rides on Lyft’s desktop platform, communicate with drivers, report issues to Lyft, pay invoices
Drivers:
- Train and supervise volunteer drivers and paid driver position(s)
- Maintain all records including applications, background checks, DMV checks, proof of insurance, conduct DMV pulls and car inspections, arrange for AARP/CHP trainings, communicate monthly and daily calendars, hold quarterly meetings, solicit feedback for program improvements and client issues
Clients:
- Maintain all records, handle monthly billing cycle, schedule one-time and on-going rides
- Provide reminder calls to clients with cognitive issues, survey clients for program improvement, do mailings to inform clients of new offerings or changes to program
- Work closely with morning coordinator and manager to refer clients to other programs: Care Partners, Rose Kleiner, Avenidas Village and Friendly Voices to ensure other needs are met for clients to remain safely in their homes and/or experiencing decline
Secondary Job Functions
- Other duties/projects as assigned.
At least five year’s experience working with older adults in a social services/non-profit environment preferred. Some experience working with cognitive/physical decline and transportation experience preferred. The successful candidate will be passionate about exemplary customer service and will sincerely enjoy working with older adults. He or she will have excellent communication skills, a collaborative work style and strong tech skills to handle tracking, statistics, scheduling, as well as the interpersonal skill set listed above.
Inside Office
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
Outside office
- Driving: assist with elderly clients in and out of cars, lift walkers, grocery bags, other when covering rides, lift/carry/push/pull weight up to 25 pounds when assisting with clients needing additional support
- Grocery delivery: reach above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 25 pounds
This is a part-time nonexempt (M-F) 20 hour per week position. 4 hrs/day, 12-4pm. Some flexibility to cover additional hours to attend agency meetings, events, or coverage of morning shift on occasion is required.
Benefits include competitive salary; medical, dental, vision, 403B grant offered; paid vacation, sick leave, holidays and more.
Avenidas Rose Kleiner Center
Psychological Services Opportunity (contract)
Reports to: Rose Kleiner Center’s Director of Health and Social Services.
Contact: Interested parties should contact the Center’s Director of Health and Social Services at .
Avenidas Rose Kleiner Adult Day Health Center is seeking a consulting psychologist, psychiatric social worker, psychiatrist, or psychiatric nurse to work with our staff and participants on completing assessments and identifying interventions. Qualified individuals must be licensed in the state of California. Strong preference for experience in the field with the older adult population, including those with cognitive impairment or neurological disease.
- Initial and continuing assessments of participants when indicated
- Support in developing an individualized plan of care
- Liaison and collaboration with other members of the multidisciplinary team, and family members and referral agencies that may yield information for psychiatric or psychological treatment.
- Group counseling and techniques, as indicated by participant’s need
- Provide consultation services to Center staff when carrying out plan of care
- All staff and contractors are expected to have a TB clearance, be fully COVID vaccinated and boosted (if eligible), and weekly testing and masking on-site.
This is a contractual, (business-to-business) non-employment opportunity with an on-site time commitment of approximately 5-6 hours, split between two days per month. On-site time is flexible during program hours: Monday-Friday, 9:00am-2:00pm.
Physical Therapist
Reports to: Director of Health and Social Services, Rose Kleiner Center
Contact: Interested applicants should email a cover letter and resume to .
This Registered California state licensed Physical Therapist is responsible for the assessment of referred participants that require rehabilitation services including: direct care to assess medical condition, functional capabilities, limitations and restrictions, and potential for rehabilitation. The PT will establish and administer an Individual Care Plan with specific goals determined according to the participants’ capacity and tolerance under the direction of the Director of Health Services. May oversee some activities of staff Rehabilitation Aides. This is a part-time, hourly, non-exempt, non-benefited position. This position is 16 hours/week, over 4 days. Center hours are M-F, 9am-2:30pm.
- Assessment and Person-Centered Care Planning for incoming and active participants.
- Member of the Multidisciplinary Team and assist with carrying out team’s plan of care.
- Demonstrates safe practices, by utilizing proper body mechanics, adhering to universal precautions, and maintaining environmental safety.
- Help participants accomplish treatment plans
- Instruct, encourage and assist participants in performing physical activities.
- Evaluate effects of physical therapy treatments.
- Document participant care services.
- Contribute to the welcoming environment, assisting participants as needed.
- Supervise participants throughout the Center to ensure their safety, proper care, and comfort.
Secondary Job Functions
- Attend all staff meetings, trainings and in-services as requested.
- Perform other related duties as assigned.
Education and Experience: Degree in Physical Therapy from an accredited school.
Current California state license as a Registered Physical Therapist
Knowledge, Abilities and Skills: Ability to develop a plan of care for each patient. Skilled in providing physical therapy services/interventions. Ability to assess participant needs and to plan, evaluate and modify care to meet the goals of PT interventions.
Physical Demands
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
- Ability to safely move upwards of 75 pounds.
This is a part-time, hourly, non-exempt, non-benefited position, with weekday hours. This position is 16 hours/week, over 4 days. We offer competitive salary and mandatory sick leave plus prorated holiday pay, but this position is otherwise unbenefited.
Above statements are intended to describe the general nature of the work performed. They are not considered as an exhaustive list of all tasks performed. Avenidas reserves the right to change job descriptions, or work hours as required.
“As Needed” Registered Nurse
Reports to: Director, Health & Social Services, Avenidas Rose Kleiner Center
Contact: Interested applicants should email a cover letter and resume to .
The Registered Nurse supports participants in carrying out care plans and follow up as needed per LVN’s daily monitoring of participant health status. Responsible for assessment, care plan, and subsequent follow up with participant, family, and medical system.
Performance of all duties should be within the employee’s scope of practice in accordance with the rules and regulations for the Nurse Practice Act for a Registered Nurse (RN) based on the applicant’s/employee’s license.
- Active member of Multidisciplinary Team, responsible for nursing care plans and monitoring of RD, ST, and Therapy care plans to ensure all are medically appropriate for participant.
- Maintains logs for urinary and fecal incontinence.
- Responsible for carrying out care plans for participants as designed by multi-disciplinary team using individual care plans as a guide.
- Administers routine and PRN medications and observes if any adverse side effects.
- Assists participants as necessary in walking.
- Assists participants as necessary with bathroom procedures, transferring, appropriate hygiene, and changing clothing when necessary, training aides as appropriate.
- Assists with setting up quiet area when needed, and taking them down after each participant leaves. Work with program nurse to ensure cleanliness of the room.
- Carries out quality assurance tests for glucometer, oxygen, refrigerator, and walkie talkies.
- Monitors expiration dates of medications, in collaboration with program nurse.
- Logs medications received and disposed of, communicates with pharmacy reviewer as needed.
- Responsible for medical correspondence including new requests for history and physicals, their tracking and filing, and assessment information and correspondence.
Secondary Job Functions
- Covers for the program nurses (RN and LVN), as needed in the daily monitoring of participant health status, including vital signs, weights, glucose monitoring, and reporting findings upon completion to medical team and/or family.
- Assists the therapists in record keeping thorough flow sheets and recording in progress notes as appropriate.
- Assists with the participants’ lunch program as needed.
- Administers employee and volunteer Tuberculin tests if program nurse is unavailable.
- Performs other related duties as assigned.
Education and Experience: Current California RN license required; recent clinical or home care experience strongly preferred.
Knowledge, Abilities and Skills: Ability to work with older adults and adults with disabilities; willingness and ability to work as a member of an interdisciplinary team as well as to be self-directed.
Physical Demands
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
Occupational Therapist
Reports to: Director of Health and Social Services, Rose Kleiner Center
Contact: Interested applicants should email a cover letter and resume to .
The Avenidas Rose Kleiner Adult Day Health Center’s Registered, California state licensed Occupational Therapist is responsible for the assessment of referred participants that require rehabilitation services including: direct care to assess medical condition, functional capabilities, limitations and restrictions, and potential for rehabilitation. This OT will establish and administer an Individual Care Plan with specific goals determined according to each participant’s capacity and tolerance under the direction of the Director of Health Services. The position may provide clinical supervision and oversight to Rehabilitation Aides and will report to Director of Health Services. This is a part-time hourly position on-site during our hours of operation, Monday-Friday 8:30am – 2:00pm (with some flexibility). Hours range between 12-16 hours/week; vary based on participant caseload.
- Assessment and Person-Centered Care Planning for incoming and active participants.
- Member of the Multidisciplinary Team and assist with carrying out Team’s plan of care.
- Provide Activities of Daily Living care to participants, as needed, and training of staff (grooming, dressing, hygiene, body mechanics).
- Conduct in-home evaluations, as appropriate, for home safety considerations and recommendations.
- Demonstrates safe practices by utilizing proper body mechanics, adhering to universal precautions, and maintaining environmental safety.
- Contribute to the welcoming environment, assisting participants as needed.
- Supervise participants throughout the Center to ensure their safety, proper care, and comfort.
- Attend staff meetings, trainings and in-services.
- Ability to safely move upwards of 75 pounds.
- Attend all staff meetings, trainings and in-services.
- Perform other related duties as assigned.
Education
Must have graduated from an accredited school.
Current California state license as a Registered Occupational Therapist/OT
Knowledge, Abilities and Skills.
Develop a plan of care for each patient.
Provide skilled occupational therapy services / interventions
Ability to assess participant needs, plans for, evaluates and modifies care to meet goals of occupational therapy interventions.
Interest, ability, and experience working with seniors in a multicultural environment.
Physical Demands
- Ability to safely move upwards of 75 pounds.
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
This is a part-time nonexempt 12-16 hours/week on-site position. We offer competitive salary and mandatory sick leave plus prorated holiday pay, but this position is otherwise unbenefited.
Above statements are intended to describe the general nature of the work performed. They are not considered as an exhaustive list of all tasks performed. Avenidas reserves the right to change job descriptions, or work hours as required.
Part Time Program Aide
Reports to: Activities Manager, Rose Kleiner Center
Contact: Interested applicants should email a cover letter and resume to .
Provide general supervision and assistance to participants in classes and activities at the Center. This is a 25 hour part-time, hourly, non-exempt, benefited position. Center hours are M-F, 9am-2:30pm.
- Meet and greet participants and assist them upon arrival; help participants to tables, serve beverages/food, and clear tables (for morning social and lunch times).
- Set up rooms for the scheduled classes and activities. Move tables, chairs, and partition wall as needed.
- Assist participants to desired activity following level of assist required as determined by PT.
- Lead and/or supervise and engage the participants in classes, activities, and social time per daily schedule to ensure the participants’ safety, proper care, and comfort.
- Perform as a “spotter” for activities, including charting as required.
- Provide personal care to the participants, such as grooming, toileting, and personal hygiene that ensures the participant is clean, dry, and comfortable. Follow toileting schedule and chart as required.
- Assist with meal/coffee service.
- Maintain positive working relationship with all staff members, volunteers, families, and participants.
- Spend work time, as required, learning about working with the elderly and the medical conditions of the participants.
- Understand the elements of a therapeutic environment and work with the staff to encourage maximum functioning and benefit to the participants.
- Understand and be able to demonstrate proper body mechanics and universal precautions.
- Observe participants for any physical or mental changes and changes in behavior. Report any observed changes to appropriate Interdisciplinary Team member.
- Attend all staff meetings, trainings and in-services.
- Comply with health and safety standards including licensing, fire and disaster preparedness regulations and agency policies.
- Conform to all applicable policies of the Center
Secondary Job Functions
- Perform other related duties as assigned by Activity Manager.
- Assist with procurement and set-up of craft related projects if requested. Distribute completed projects to participants.
- CNA preferred, but not required.
- Ability to work with seniors in a demonstrated friendly and caring manner.
- Ability to provide assistance in a culturally sensitive and respectful manner.
- Experience with and knowledge of older adult and dependent care issues.
- Skill in communicating verbally and nonverbally with participants.
- Desire to learn more about caring for this population.
- Initiative, common sense, friendly nature, and ability to work as a member of the team.
- Bilingual ability (Spanish or Mandarin) a plus.
- This role requires substantive interaction with participants and a high level of tact and judgment in caring for higher-care participants.
- Must be CPR certified or willing to take certification class (provided by employer).
Physical Demands
- Stand for 95% of the workday while performing all of the above responsibilities.
- Ability to lift, transfer, push/pull, maneuver and reposition 35 lbs.
- Ability to reach, bend, and walk.
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
- Regularly required to push wheelchairs
- TB and health clearance required.
This is a part-time nonexempt (M-F) 25 hour per week position. Benefits include competitive salary, sick leave, holidays and more.
Above statements are intended to describe the general nature of the work performed. They are not considered as an exhaustive list of all tasks performed. Avenidas reserves the right to change job descriptions, or work hours as required.
Activity Manager
Reports to: Program Director, Avenidas Rose Kleiner Center
Contact: Interested applicants should email a cover letter and resume to .
As a member of the Multi-Disciplinary Team and ARKC Leadership Team, the Activity Manager implements all aspects of the Activity Department including provision of activities, participant engagement, staff supervision, volunteer involvement and participant safety. This is a full-time, exempt from overtime position with benefits.
The position’s schedule is Monday through Friday, from 8:30 a.m. to 5:00 p.m.
Essential Job Functions
- Assess needs and interests of each participant and develop individualized person-centered activities and care plans.
- Partner with Leadership Team and Floor Lead to ensure programming is meeting the needs of ARKC participants.
- Plan and lead small and large group activities, actively engaging participants in the program. As needed, provide or supervise activities specified in daily activity plan.
- Supervise and schedule Program Aides, Kitchen Coordinator, Floor Lead and Volunteers.
- Responsible for hiring Program Aides, providing training, and performance evaluation on regular basis to ensure quality of care to our participants.
- Collaborate with Rehab staff on improving large group exercise and adding in programming that maximizes cognitive and physical health.
- Responsible for developing the monthly Activity Calendar and updating the monthly menu for posting.
- Responsible for ensuring bulletin boards for staff and participant pictures are updated every six months.
- Attend all scheduled Multi-Disciplinary Team meetings.
- Record, date and sign quarterly progress notes in each participant’s record.
- Coordinate the provision of Foothill College classes and act as ARKC liaison with Foothill College.
- Assist with lunchtime food service and supervise morning snacks/drinks, as needed.
- Supervise and collaborate with Kitchen Coordinator on special events, menus, and diet orders. Ensure reporting is done timely for temperature logs, purchases, etc.
- Communicates with Food Vendors, identify need for changes determined by participant population and preference.
- Schedule and document monthly Fire Drill.
- Communicate staffing needs to Program Director to allow for appropriate scheduling.
- Together with ARKC Leadership Team, acts as back-up to Program Director when Director is not on-site.
Secondary Job Functions
- Visit other area centers and attend one yearly training/conference to ensure that our services meet or exceed expectations for day programming.
- Communicate Activity Room cleaning/set up needs to custodial staff as needed.
- Perform other related duties as assigned.
Education
2+ years of experience in a social, recreational or educational program within the past five years, one year of which was full-time employment in a patient activities program in a health setting, mental health setting or a setting for the care of the handicapped.
or
Be an occupational therapist, art therapist, music therapist, dance therapist, recreation therapist, occupational therapy assistant or a qualified social worker. Must have valid California Driver’s license, clean driving record, appropriate insurance and reliable vehicle.
Knowledge, Abilities and Skills
- Excellent interpersonal, written, oral, organizational and time management skills.
- Attention to detail and creativity in project planning and program design.
- Self-directed and ability to work as a member of an interdisciplinary team.
- Leadership skills and ability to create a fun, engaging and inclusive environment.
- Knowledge of older adult and dependent care issues.
- Skill in communicating verbally and nonverbally with participants.
- Bilingual Mandarin, Cantonese, or Spanish preferred, but not required.
Physical Demands
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Regularly required to walk, stand, bend, stoop, twist, kneel, reach, carry
- Regularly required to push wheelchairs.
- Ability to lift, transfer, push/pull, maneuver and reposition 35 lbs.
- TB and health clearance required.
Hours and Compensation
This is a full time, exempt (M-F) 40 hour per week position. Benefits include competitive salary; medical, dental, vision, 403B grant offered; paid vacation, sick leave, holidays and more.
Above statements are intended to describe the general nature of the work performed. They are not considered as an exhaustive list of all tasks performed. Avenidas reserves the right to change job descriptions, or work hours as required.
Substitute Program Aide
Reports to: Activity Manager, Rose Kleiner Center
Contact: Interested applicants should email a cover letter and resume to or call 650-289-5498.
Provide general supervision and assistance to participants in classes and activities at the Center. This is a 15 hour part-time, hourly, non-exempt, non-benefited position. The schedule (unless otherwise discussed) is Monday, Wednesday, and Friday (and on an “as-needed” basis Tuesdays and/or Thursdays to cover absences/vacations). Center hours are M-F, 9am-2:30pm.
- Meet and greet participants and assist them upon arrival; help participants to tables, serve beverages/food, and clear tables (for morning social and lunch times).
- Set up rooms for the scheduled classes and activities. Move tables, chairs, and partition wall as needed.
- Assist participants to desired activity following level of assist required as determined by PT.
- Lead and/or supervise the participants in classes, activities, and social time per daily schedule to ensure the participants’ safety, proper care, and comfort.
- Perform as a “spotter” for activities, including charting as required.
- Provide personal care to the participants, such as grooming, toileting, and personal hygiene that ensures the participant is clean, dry, and comfortable. Follow toileting schedule and chart as required.
- Assist with meal/coffee service.
- Maintain positive working relationship with all staff members, volunteers, families, and participants.
- Spend work time, as required, learning about working with the elderly and the medical conditions of the participants.
- Understand the elements of a therapeutic environment and work with the staff to encourage maximum functioning and benefit to the participants.
- Understand and be able to demonstrate proper body mechanics and universal precautions.
- Observe participants for any physical or mental changes and changes in behavior. Report any observed changes to appropriate Interdisciplinary Team member.
- Attend all staff meetings, trainings and in-services.
- Comply with health and safety standards including licensing, fire and disaster preparedness regulations and agency policies.
- Conform to all applicable policies of the Center
Secondary Job Functions
- Perform other related duties as assigned by Activity Manager.
- Assist with procurement and set-up of craft related projects if requested. Distribute completed projects to participants.
- CNA preferred, but not required.
- Ability to work with seniors in a demonstrated friendly and caring manner.
- Ability to provide assistance in a culturally sensitive and respectful manner.
- Experience with and knowledge of older adult and dependent care issues.
- Desire to learn more about caring for this population.
- Initiative, common sense, friendly nature, and ability to work as a member of the team.
- Bilingual ability (Spanish or Mandarin) a plus.
- This role requires substantive interaction with participants and a high level of tact and judgment in caring for higher-care participants.
- Must be CPR (Basic Life Support) certified or willing to take certification class (provided by employer).
Physical Demands
- Stand for 95% of the workday while performing all of the above responsibilities.
- Ability to lift, transfer, push/pull, maneuver and reposition 35 lbs.
- Ability to reach, bend, and walk.
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
This is an hourly, non-exempt, non-benefited position.
Avenidas @Cubberley
Center Assistant – Bilingual in English & Mandarin
Reports to: ACCC Center Director
Contact: Interested applicants should email a cover letter and resume to .
Assists in the daily operations of the front desk and in coordinating lifelong learning and wellness programming. Duties include processing course registrations, selling memberships, and booking appointments in Active Net database; professional communication with providers and teachers; two-way communication with participants for information and referrals, setting up and maintaining classes, events, and services in Active Net database; entering data for reporting purposes into Active Net database; and maintaining a welcoming environment in a social service organization dedicated to senior citizens and their families. This is a 30-hour per week, benefitted non-exempt position. Work hours are 9:00am to 3:30pm, Monday through Friday. Occasional evening and weekend hours. This position is located at Avenidas Cubberley – 4000 Middlefield Rd. H-5 in Palo Alto. Most hours for this position will be worked remotely during COVID, however on-site work is required occasionally. Once our Centers are open, this will be an on-site position.
- Accurately register participants in Active Net database for classes, appointments, memberships, workshops, lectures, and special events.
- Maintain relationships with wellness providers, assistance counselors, volunteers, and instructors.
- Assist in implementing lectures and workshops.
- Assist with promoting lectures, workshops, wellness services, and classes including the creation of flyers and/or brochures in traditional Chinese and English.
- Set up, maintain, and generate necessary Active Net reports.
- Maintain classes, events, and services in the database quarterly and as needed.
- Input data in Active Net and other databases.
- Calendaring and promotion of daily events and activities
- Delivery of customer support to seniors visiting Avenidas registration site.
- Provide and deliver information and referrals in person, via email, and by phone.
- Stay abreast of current information on all programs within agency.
- Set up and reconcile cash register using cash, credit cards, and checks.
- Maintain a friendly, welcoming environment for participants, co-workers, volunteers, and visitors.
- Coordination of on site and/or virtual classes and events, which may include setting up and managing online/Zoom classes and workshops, including creating Zoom meetings/classes, setting up email reminders/notifications for participants, working with instructors and presenters, managing online classes in real time; setting up facility rooms for classes, workshops, and other events including tables, chairs, fitness equipment, AV equipment and refreshments; clean-up.
- Maintain lobby with reading materials.
Secondary Job Functions
- Other duties/projects as assigned.
Education and experience:
Two years of college or equivalent experience in customer service and/or recreation planning. Experience working with seniors essential. Computer assisted program registration experience (Active Net database), hosting Zoom meetings/webinars and/or point of sale systems preferred. Experience with reception, hospitality, Parks & Rec, wellness &/or information agencies sought.
Skills and Abilities:
Outstanding representation of the agency and customer service excellence is job #1. Ability to maintain a friendly, positive front desk atmosphere at all times and ability to work with diverse groups. Flexible team player with ability to multi-task with continual interruptions. Strong communication skills with both internal and external customers, wellness providers, teachers, and community programming partners. High level of accuracy with calendaring activities, scheduling appointments, and database entry. Ability to suggest creative programming for the benefit of a diverse senior population. Microsoft Office, Zoom, desktop publishing, and multi-phone line savvy. Previous work with older adult populations in social services, healthcare or recreational settings highly valued. Ability to provide assistance in a culturally sensitive and respectful manner. This role requires substantive interaction with participants and a high level of tact and judgment. Ability to sit or stand for extended periods of time. Ability to lift 15 pounds and move chairs/tables/etc. Able to work flexible hours, including the occasional evening and weekend. A valid California driver’s license with clean driving record. Proficiency verbal and written English and Mandarin Chinese is required.
Physical Demands
- Frequent stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 15 pounds, write by hand, sort/file paperwork.
This is a part-time nonexempt (M-F) 30 hour per week position. Benefits include competitive salary; medical, dental, vision, 403B grant offered; paid vacation, sick leave, holidays and more.