Careers

Position Summary:

Assists in the daily operations of the front desk and in coordinating lifelong learning and wellness programming. Duties include course registrations, membership registrations, and wellness appointments in Active Net database; professional communication with wellness providers and teachers; two-way communication with participants for information and referrals, setting up and maintaining classes, events, and services in Active Net database, entering data for reporting purposes into Active Net database, and maintaining a welcoming environment in a social service organization dedicated to senior citizens and their families. This is a 30 hour per week, benefited non-exempt position. Work hours are 10:30am to 5pm, Monday through Friday. 

Responsibilities:

• Accurately register participants in Active Net database for courses, wellness services, memberships, workshops, lectures, and special events.
• Maintain relations, promotion, and scheduling wellness providers, wellness records, equipment loan closet, and flu immunization program, including off-site services at Senior Friendship Day Program.
• Assist in planning and implementing leisure and wellness lectures and workshops.
• Assist with the planning of lifelong learning courses.
• Assist with the marketing of lectures, workshops, wellness services, and classes including the creation of flyers and/or brochures.
• Appointment confirmation calls to wellness providers and participants.
• Processing of wellness providers and leisure program invoices.
• Set up, maintain, and generate necessary Active Net reports.
• Maintain classes, events, and wellness services in the database quarterly and as needed.
• Input data in Active Net and other databases.
• Calendaring and promotion of daily events.
• Delivery of customer support to seniors visiting Avenidas website.
• Provide and deliver information and referrals in person, via email, and by phone.
• Stay abreast of current information on all programs within agency.
• Set up and reconcile cash register using cash, credit cards, and checks.
• Maintain a friendly, welcoming environment for participants, co-workers, volunteers, and visitors.
• Coordination of weekly movies, including refreshments and clean-up
• Maintain lobby with reading materials and coffee.
• Other duties/projects as assigned.

Education and experience:

Two years of college or equivalent experience in customer service and/or recreation planning.  Experience working with seniors essential. Computer assisted program registration experience (Active Net database) and/or point of sale systems preferred.  Experience with reception, hospitality, Parks & Rec, wellness &/or information agencies sought.

Skills and Abilities:

Outstanding representation of the agency and customer service excellence is job #1. Ability to maintain a friendly, positive front desk atmosphere at all times.  Flexible team player with ability to multi-task with continual interruptions. Strong communication skills with both internal and external customers, wellness providers, teachers, and community programming partners.  High level of accuracy with calendaring activities, scheduling appointments, and database entry. Ability to suggest creative programming for the benefit of a senior population. Microsoft Office, desktop publishing, and multi-phone line savvy.  Previous work with older adult populations in social services, healthcare or recreational settings highly valued. Ability to sit or stand for extended periods of time. Ability to lift 15 pounds. Fluency in other languages a plus.

Compensation:

30 hours/week at competitive salary; medical, dental, 403B grant offered; paid vacation, sick leave and holidays.

Position Summary:

Through Avenidas Blooms, our wonderful volunteers repurpose donated flowers, vases and floral supplies into spectacular individual arrangements and bring joy to seniors and veterans in the community through the Avenidas Friendly Visiting Program. This position provides operational oversight of both programs, which currently engage approximately 50 volunteers. This position is expected to coordinate and collaborate across Agency resources in concert with other volunteer management staff, primarily with an eye to providing the best possible participant experience and effectively representing the Agency to the wider community. Currently, this program makes several deliveries each week involving up to 200 bouquets total per week, ranging from large deliveries for senior residential facilities to individual deliveries for senior members of the community. The arranging days take place on Mondays and Wednesdays with additional days used for flower and vase donation delivery/set up/organizing. This position does require the ability to do heavy lifting for the set up and clean up and driving is required while working with volunteers to pick up donations and deliver bouquets.

This is a 24 hour per week, benefitted and non-exempt position. Work hours generally fall between 9-5, M-F, however the program schedule does also require flexibility to work outside those hours on occasion for events, special donations of flowers and vases or outreach. Flexibility to do coordination/communication aspects of job can be done remotely or in the office at either Avenidas location (Bryant St./Cubberley Center).

Primary Duties:

Volunteers

• Work with veteran volunteers to create new mission statement, orientation and training process for the program
• Train volunteers on various aspects of the program:
  • flower donation pick up
  • flower arranging, clean up
  • delivery and vase storage/maintenance/cleaning
  • shadowing veteran volunteers
• Work with manager, social work staff and outside partners to coordinate, match and train Friendly Visiting volunteers with individual senior recipients in the community

Coordinating

• Schedule weekly delivery and arranging activities for facilities
• Coordinate weekly Friendly Visiting deliveries/visits for individual referrals
• Communicate with volunteers about their roles each day/week through email and Avenidas’ Galaxy volunteer management tool
• Communicate with recipient facilities to arrange for deliveries

Outreach

• Attend relevant outreach events to increase awareness of program within the communities of Palo Alto, Los Altos, Menlo Park, Mountain View, Redwood City, Portola Valley, and Stanford
• As program grows, increase locations for delivery by meeting with activities directors and/or delivering marketing materials and bouquets to potential new recipient locations

Fundraising

• Work with VP of Strategic Partnerships on fundraising outreach
• Organize a fundraising group from within the volunteer group to meet quarterly and help with fundraising
• Deliver bouquet with thank you card to ongoing recipient sites/occasionally solicit for donations

Analytics

• Actively manage Blooms volunteers and prospects via our Galaxy database
• Hold quarterly meetings to involve volunteers in all parts of the program and create a sense of connection for the group
• Solicit volunteer feedback on ways to improve and grow the program
• Follow up with locations to make improvements to program

Experience, Skills and Abilities

• Experience working with volunteers and seniors essential
• Positive and supportive people skills
• Program management skills, community-based program experience preferred
• Prior experience/comfort level with utilizing volunteer tracking software and general business systems, like Excel, Microsoft Outlook, Word, etc.
• Fundraising & outreach experience a plus
• Outstanding representation of the Agency and customer service excellence is key
• Ability to sit or stand for extended periods of time. Ability to lift 15 pounds
• Clean California driver’s license, automobile and automobile insurance. Bilingual preferred

Compensation

24 hours/week at competitive salary plus benefits.

Interested applicants should email a cover letter and resume to hr@avenidas.org.

Avenidas reserves the right to revise job descriptions or work hours as required.

Position Summary

Provide general supervision and assistance to participants in classes and activities at the Center. This is a part-time, hourly, non-exempt, non-benefited position. The schedule is on an “as-needed” basis. Center hours are M-F, 9am-2:30pm.

Responsibilities

• Meet and greet participants and assist them upon arrival; help participants to tables, serve beverages/food, and clear tables (for morning social and lunch times).
• Set up rooms for the scheduled classes and activities.
• Supervise the participants in classes, activities, and social time to insure the participants’ safety, proper care, and comfort.
• Perform as a “spotter” for activities, including daily charting participation and level of interest.
• Provide personal care to the participants, including toileting as needed.
• Move tables and chairs as needed.
• Cooperate with staff and volunteers to implement daily activities plan.
• Stand for 95% of the workday while performing all of the above responsibilities.
• Spend work time, as required, learning about working with the elderly and the medical conditions of the participants.
• Attend all staff meetings, trainings and in-services.
• Perform other related duties as assigned.

Qualifications

• CNA strongly desired; CNA applicants need an active Nursing Aide Certification for California.
• Ability to work with seniors in a demonstrated friendly and caring manner.
• Ability to provide assistance in a culturally sensitive and respectful manner.
• Experience with and knowledge of older adult and dependent care issues.
• Desire to learn more about caring for this population.
• Initiative, common sense, friendly nature, and ability to work as a member of the team.
• Bilingual ability (Spanish or Mandarin) preferred, but not required
• This role requires substantive interaction with participants and a high level of tact and judgment in caring for higher-care participants.

If you desire a position where you have positive impact on the lives of others, we’re where you want to be! Interested parties shall contact the Center at laustin@avenidas.org or (650) 289-5491. Position open until filled.

General Position Description

Looking for a Speech Therapist (Licensed in California) to join our Adult Day Health Care Center as an Independent Contractor. The Speech Therapist is responsible for the assessment of referred participants that require speech and language services including: direct care to assess medical condition, functional capabilities, limitations and restrictions, and potential for rehabilitation. Establish and administer an Individual Care Plan with specific goals determined according to the participants’ capacity and tolerance under the direction of the Director of Health Services. This is a contracted, part-time, hourly, position during our hours of operation, Monday-Friday, 9:30am – 2:00pm (with some flexibility). Hours will vary based on participant caseload.

Responsibilities

• Assessment and Person-Centered Care Planning for incoming and active participants that are referred for speech therapy assessment.
• Member of the Multidisciplinary Team and assist with carrying out team’s plan of care.
• Evaluate speech, language, communication, and swallowing disorders.
• Communicate with outside providers, to coordinate and clarify care needs.
• Recommend treatment plan and intervene as indicated for treatment options.
• Provide training and education to staff, family/caregivers, and/or participants.
• Work collaboratively with professionals from other disciplines.
• Document participant care services.
• Contribute to the welcoming environment, assisting participants as needed.
• Attend all staff meetings, trainings and in-services as requested.
• Perform other related duties as assigned.

Above statements are intended to describe the general nature of the work performed. They are not considered as an exhaustive list of all tasks performed. Avenidas reserves the right to change job descriptions, or work hours as required.

Requirements include:

• Degree in Speech and Language Pathology from an accredited school.
• Current California state license as a Registered Speech and Language Pathologist
• Ability to develop a plan of care for each patient.
• Skilled in providing speech therapy services / interventions
• Ability to assess participant needs and to plan, evaluate and modify care to meet the goals of ST interventions.

Interested parties shall contact Director of Health Services at 650-289-5497 or rrayadurg@avenidas.org. Position open until filled.

Position Description

Provide general supervision and assistance to participants in classes, activities, and personal care at the Center.  This is a part-time, non-exempt 25 hour per week position with benefits. Center hours are M-F, 9am-2:30pm. 

Responsibilities

• Meet and greet participants and assist them upon arrival; help participants to tables, serve beverages/food, and clear tables (for morning social and lunch times).
• Set up rooms for the scheduled classes and activities; move tables and chairs as needed.
• Supervise and assist the participants in classes, activities, and social time to ensure the participants’ safety, proper care, and comfort. 
• Perform as a “spotter” for activities, including daily charting participation and level of interest.
• Provide personal care to the participants, including toileting as needed.
• Cooperate with staff and volunteers to implement daily activities plan.
• Stand for 95% of the workday while performing all of the above responsibilities.  
• Spend work time, as required, learning about working with the elderly and the medical conditions of the participants.
• Attend all staff meetings, trainings and in-services.  
• Perform other related duties as assigned.

Qualifications

• Ability to work with seniors in a demonstrated friendly and caring manner. 
• Ability to provide assistance in a culturally sensitive and respectful manner. 
• Experience with and knowledge of older adult and dependent care issues.
• Desire to learn more about caring for this population.  
• Initiative, common sense, friendly nature, and ability to work as a member of the team.  
• Bilingual a plus, but not required
• CNA a plus, but not required.
• This role requires substantive interaction with participants and a high level of tact and judgment in caring for higher-care participants.

If you desire a position where you have positive impact on the lives of others, we’re where you want to be!

Contact the Center at laustin@avenidas.org or (650)-289-5491.  Position open until filled.