Careers

Summary Description

This position, as part of the Front Desk staff, supports the daily operations of Avenidas’ Learning & Leisure and Health & Wellness programs. Primarily responsible for all participant-involved room set up (table arrangement, supplies, AV etc.), this key position will also provide Front Desk services as needed. These duties include entering course/membership registration and wellness appointments in Active Net database, professional communication with wellness providers and teachers, two-way communication with participants for information and referrals, and maintaining a welcoming environment in a social service organization dedicated to senior citizens and their families.

Responsibilities

• Maintain a friendly, welcoming environment for participants, co-workers, volunteers, and visitors.
• Accurately register participants in Active Net database for courses, wellness services, memberships, workshops, lectures, and special events. Input data in Active Net and other databases for reporting purposes and set up, maintain, and generate necessary Active Net reports.
• Timely set-up of rooms and facilities for classes, activities, and workshops including moving tables, chairs, and other furniture, setting up and testing AV readiness, and meeting specific class requirements such as tablecloths, mats, etc.
• Delivery of customer support to seniors visiting Avenidas website.
• Provide and deliver information and referrals in person, via email, and by phone.
• Maintain relations, promotion, and scheduling wellness providers, wellness records, and equipment loan closet.
• Assist in planning, implementing and marketing leisure and wellness lectures and workshops as well as lifelong learning courses.
• Calendaring and promotion of daily events.
• Stay abreast of current information on all programs within agency.
• Set up and reconcile cash register using cash, credit cards, and checks.
• Maintain lobby with current reading materials, resources, and Avenidas collateral.
• Coordination of weekly movies, including refreshments and clean-up.
• Other duties/projects as assigned.

Education and experience

Two years in direct customer service and/or recreation planning required.  Experience working with seniors essential.  Computer assisted program registration experience (Active Net database) and/or point of sale systems preferred.  Experience with audio-visual equipment and set-ups required. Experience with reception, hospitality, Parks & Rec, wellness &/or information agencies sought, especially in support of older adult populations.

Skills and Abilities

Outstanding representation of the Agency through customer service excellence is job #1. Ability to maintain a friendly, positive front desk atmosphere at all times.  Ability to prioritize and work independently from a preset schedule is an absolute must. Flexible team player with ability to multi-task with continual interruptions.  Strong communication skills with both internal and external customers, wellness providers, teachers, and community programming partners.  High level of accuracy with scheduling appointments and database entry. Able to successfully trouble shoot the technical aspects of AV systems to ensure smooth meetings.  Ability to sit or stand for extended periods of time as well perform the physical aspects of room set up (bending, lifting, pushing/pulling, carrying, etc.). Ability to lift 30+ pounds.  Fluency in other languages a plus.

Compensation

40 hours/week at competitive salary; medical, dental, vision, matching 403B offered; paid vacation, sick leave and holidays.

Position Summary

Provide general supervision and assistance to participants in classes and activities at the Center. This is a part-time, hourly, non-exempt, non-benefited position. The schedule is on an “as-needed” basis. Center hours are M-F, 9am-2:30pm.

Responsibilities

• Meet and greet participants and assist them upon arrival; help participants to tables, serve beverages/food, and clear tables (for morning social and lunch times).
• Set up rooms for the scheduled classes and activities.
• Supervise the participants in classes, activities, and social time to insure the participants’ safety, proper care, and comfort.
• Perform as a “spotter” for activities, including daily charting participation and level of interest.
• Provide personal care to the participants, including toileting as needed.
• Move tables and chairs as needed.
• Cooperate with staff and volunteers to implement daily activities plan.
• Stand for 95% of the workday while performing all of the above responsibilities.
• Spend work time, as required, learning about working with the elderly and the medical conditions of the participants.
• Attend all staff meetings, trainings and in-services.
• Perform other related duties as assigned.

Qualifications

• CNA strongly desired; CNA applicants need an active Nursing Aide Certification for California.
• Ability to work with seniors in a demonstrated friendly and caring manner.
• Ability to provide assistance in a culturally sensitive and respectful manner.
• Experience with and knowledge of older adult and dependent care issues.
• Desire to learn more about caring for this population.
• Initiative, common sense, friendly nature, and ability to work as a member of the team.
• Bilingual ability (Spanish or Mandarin) preferred, but not required
• This role requires substantive interaction with participants and a high level of tact and judgment in caring for higher-care participants.

If you desire a position where you have positive impact on the lives of others, we’re where you want to be! Interested parties shall contact the Center at laustin@avenidas.org or (650) 289-5491. Position open until filled.

General Position Description

Looking for a Speech Therapist (Licensed in California) to join our Adult Day Health Care Center as an Independent Contractor. The Speech Therapist is responsible for the assessment of referred participants that require speech and language services including: direct care to assess medical condition, functional capabilities, limitations and restrictions, and potential for rehabilitation. Establish and administer an Individual Care Plan with specific goals determined according to the participants’ capacity and tolerance under the direction of the Director of Health Services. This is a contracted, part-time, hourly, position during our hours of operation, Monday-Friday, 9:30am – 2:00pm (with some flexibility). Hours will vary based on participant caseload.

Responsibilities

• Assessment and Person-Centered Care Planning for incoming and active participants that are referred for speech therapy assessment.
• Member of the Multidisciplinary Team and assist with carrying out team’s plan of care.
• Evaluate speech, language, communication, and swallowing disorders.
• Communicate with outside providers, to coordinate and clarify care needs.
• Recommend treatment plan and intervene as indicated for treatment options.
• Provide training and education to staff, family/caregivers, and/or participants.
• Work collaboratively with professionals from other disciplines.
• Document participant care services.
• Contribute to the welcoming environment, assisting participants as needed.
• Attend all staff meetings, trainings and in-services as requested.
• Perform other related duties as assigned.

Above statements are intended to describe the general nature of the work performed. They are not considered as an exhaustive list of all tasks performed. Avenidas reserves the right to change job descriptions, or work hours as required.

Requirements include:

• Degree in Speech and Language Pathology from an accredited school.
• Current California state license as a Registered Speech and Language Pathologist
• Ability to develop a plan of care for each patient.
• Skilled in providing speech therapy services / interventions
• Ability to assess participant needs and to plan, evaluate and modify care to meet the goals of ST interventions.

Interested parties shall contact Director of Health Services at 650-289-5497 or rrayadurg@avenidas.org. Position open until filled.