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Re-Inventing Aging

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AARP Tax-Aide Counseling Suspended

AARP Tax Aide Locator Map with Pin

March 17, 2020

Update 3/23/20: All AARP Tax Aide locations are closed until further notice.

If the person has an appointment scheduled at Avenidas, we will call them as soon as we are able to schedule appointments. If they would like to schedule an appointment the should call 650-289-5400 or email info@avneidas.org to let us know and we  will add them to the list of people we will call once we can schedule appointments.

The deadlines for filing federal tax returns and paying any tax owed has been extended to July 15th. California had already extended its deadlines by 60 days and is expected to extend again to match the federal extension. Taxpayers can file their income tax prior to this date and are encouraged to do so if they are receiving a refund.

Taxpayers are encouraged not to file an extension at this time because they already have an extension until July 15th and would only need an extension if they cannot file by that date.


The Tax-Aide tax counseling for Palo Alto has suspended tax preparation until it becomes safe to resume. This is being done in coordination with the AARP Foundation and Avenidas in accordance with the 7-county shelter-in-place order.

As coronavirus (COVID-19) developments change hour by hour, AARP Foundation is doing its part to flatten the curve of transmission. A top priority for us is ensuring we are protecting those most at risk, including our volunteers and taxpayers. Therefore, we are suspending AARP Foundation Tax-Aide services beginning March 16 until further notice.

We will continue to assess whether we can open again in some or all sites for the remainder of the tax season and if the tax season is extended. Check this web page periodically or call 1-888-227-7669 for updates about the status of Tax-Aide sites.

AARP Website

Read about the Coronavirus Tax Relief Program on the IRS website.

If the taxpayer had an appointment on March 13 or later, we will call the taxpayer to reschedule when we know when we will be resuming tax preparation.

A taxpayer that did not already have a scheduled appointment should notify Avenidas that an appointment is desired and those individuals will also be called.

If a taxpayer would like to speak to a tax counselor, they should ask Avenidas to forward the request to the tax counselors for a return phone call.

If an individual wishes to the file for an extension, the IRS form is 4868. This form is a request for an automatic extension to file until October 15, 2020. An extension allows the tax return to be filed late but requires that any tax due is paid with the form.

Lastly, taxpayers should be aware that tax counseling at Avenidas regularly has tax appointments after the tax season, these appointments continue until early December. 

Program: Avenidas Without Walls Filed Under: Services Keywords: Coronavirus

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Avenidas is an Internal Revenue Code section 501(c)(3) organization which may receive tax-deductible contributions. Our tax identification number is 94-1480548.

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