Careers & Volunteering
The people who work at Avenidas share a sense of purpose and a passion for helping seniors. At both facilities, Avenidas in Palo Alto, and Avenidas Rose Kleiner Center in Mountain View, a strong sense of teamwork can be felt.
If you would like to make a difference in the lives of older adults, please review our current career opportunities and submit an application. Avenidas is an equal opportunity employer and is committed to staff diversity.
Volunteers contribute as actively to Avenidas as paid staff members. We value their input, their productivity, and their time and energy. Interested in Volunteering? Please see our Volunteer Opportunities.
Current Career Opportunities
Avenidas is an equal opportunity employer and is committed to staff diversity
Community Based Health Home (CBHH) Nurse Navigator
(Full-Time, 40 hours/week)
The Community Based Health Home (CBHH) Nurse Navigator serves as a bridge from the Avenidas Rose Kleiner Center, a state licensed Adult Day Health Center providing CBAS services to the primary care provider and other community supports in order to create a health home for Center participants who require a higher level of care coordination due to their acuity and overall risk factors.
The Nurse Navigator functions both within the Center's program, as a member of and resource for the Center's Interdisciplinary Team (IDT); and beyond the four walls of the Center, in the participant's home, physicians' offices and other settings. The objective is to actively link the daily health and social services provided at the Center to the assistance provided by the participant's family caregivers, physicians (PCP and specialists), Medi-Cal managed care plan (Plan) and other providers and social supports.
Through close communication with the participant and each of these entities, the Nurse Navigator identifies the significant biophysical, psychosocial, educational and environmental challenges impacting the participant and engages in concrete action planning to improve his or her immediate outcomes. The overall goal is to fully utilize the resources of the Center's program, in coordination with the participant's physicians, family and community based services, to ensure a seamless, well-functioning network of care and support at home, in the community and at the Center, thereby creating an effective, person- centered community based health home. This is a full-time, exempt position.
Essential Job Functions
- Working under the direction of and in partnership with the Center's Program Director, serves as a member of, and resource for, the Center's IDT.
- Carries an average caseload of 20 participants (pro-rated per level of FTE) throughout the project period. The caseload consists of Center participants assessed by the Nurse Navigator and the Center's IDT as requiring a high level of care coordination due to their immediate risk of emergency department visits and hospitalization, and who are able to benefit from increased interventions for health, cognitive, psychological and social conditions.
- Assesses, monitors, and addresses project participants' health, cognitive, psychological and social needs within the community: while they are in attendance at the Center; in their home settings and during periods of absence from the Center; and in other care settings during episodic care transitions.
- Assesses project participants' health behaviors, cultural influences and belief/value systems in order to improve access to appropriate resources and the effectiveness of their care and support. Translates for non-English speaking participants needing this assistance, or arranges translation.
- Performs a complete in-home assessment upon admission to the CBHH project, and as needed.
- Partners with participants, families, the CBAS IDT, and community resources to provide well-coordinated, timely, compassionate, person-centered care.
- Provides health education and information to participants and their families, to improve health literacy, self-care abilities, and support positive person-centered goals.
- Identifies existing problems, anticipates potential problems and develops action plans to minimize or avoid health and care crises.
- Communicates with all members of the community healthcare team, as appropriate, about participant/family needs and concerns.
- Advocates for and recommends resources to achieve a safe and healthy living environment.
- Shares with the IDT knowledge and experience gained through additional participant assessments and home visits, and in working with Plans, physicians and others in the community
- Builds collaborative relationships and constructive channels of communication with participants' PCP, other physicians, and network of community-based services.
- Serves as a patient advocate and liaison between participants, the IDT, and participants' Plans and other providers.
- Maintains familiarity with third party payer rules including Medi-Cal managed care plan requirements and benefits, as well as Medicare benefits and rules.
- Attends meetings at Plans, as needed, and stays current on Plan policies and procedures.
- Collaborates and effectively communicates with hospital personnel, discharge planners, Plan personnel, hospice providers, other third party payors and community resources to coordinate services for effective care.
- Coordinates with nursing facility and hospital discharge planners to prepare CBAS participants for a safe return to home and the Center, or facilitates expedited new admissions to the Center during care transitions.
- Works with the Center's Project Manager and the ALE Project Leader and consultants to collect data, track processes and outcomes and participate in activities to design standard policies and protocols.
- Actively participates as part of the CBHH learning community, which includes presentations of case studies and sharing special knowledge or skills and new learnings gained through courses or experiences.
- Maintains confidentiality of protected health information in compliance with state and federal law and regulations.
- Performs other duties as assigned.
Knowledge, Skills and Abilities
- Excellent clinical knowledge and skills, including strong clinical assessment and documentation skills and knowledge of the clinical management of chronic conditions.
- High level understanding of community resources, treatment options, medical necessity criteria for CBAS and other health insurance benefits.
- Ability to gain a full understanding of community resources and share learnings within the project community.
- Cultural competency, including the ability to work respectfully and effectively with the participant and family in the context of their culture and beliefs.
- Excellent interpersonal communication skills, written and verbal: read, speak and write English fluently.
- Ability to promote team-building among an Interdisciplinary team.
- Strong organizational skills and analytical abilities.
- Ability to think critically and exercise strong problem solving skills.
- Basic or better computer skills, including use of PC-based software programs.
- Knowledge of federal and state requirements for CBAS and Federal and State rules.
- Highly ethical and compassionate.
- Upholds strong clinical standards and has capacity for leadership.
- Able to work as a positive, responsible member of the Center's interdisciplinary team, which includes nurses, social workers and therapists, while functioning creatively and independently in support of the Nurse Navigator's unique role.
- Exhibit appropriate, professional dress and demeanor.
- Recognize and maintain appropriate boundaries while working in participants' homes and other settings.
- Education: Bachelor's degree in Nursing
- License/Certification: Current California RN license with no history of sanctions
- Minimum of one year of clinical experience with strong academic record, or three years of clinical experience;
- Case management, or community nursing experience working with individuals with chronic health, behavioral health and social challenges is highly desirable; however related experience may be considered.
- Local travel using personal vehicle;
- California Drivers' License and clean driving record required; - Automobile insurance is required.
If you meet the minimum qualifications and are interested in this opportunity, email a cover letter and resume to .
Part Time Driver
Reports to: Transportation Coordinator
General Position Description
Part time drivers in the Palo Alto area wanted to drive older adults to various appointments for Avenidas, a non-profit agency. Average hours are 7-15 per week for a competitive hourly rate. You need a clean driving record and agree to a background check. You'll drive your own car so you need complete insurance coverage. We will reimburse you for mileage.
Drivers receive a schedule via email the day before their assigned shift identifying the passenger locations, pick up times and destinations. Most passengers live within six miles of the center of Palo Alto and travel less than five miles to their destination.
If you're looking for a way to serve your community while getting paid, you'll never find another opportunity where the gratitude of the people you'll help will be greater. If you're interested, contact Phil Endliss at to learn more. For over 40 years, Avenidas has been providing services to seniors throughout the Peninsula to help them live well, learn and retain their independence.
Rehab/Activity Aide, Rose Kleiner Senior Day Health Center
Reports to: Manager Health Services/Activity Coordinator
General Position Description
Provide general supervision and personal assistance to participants in classes and activities of the Rose Kleiner Center, and deliver therapeutic assistance under the direction of the Physical and Occupational Therapists. This is a part-time, 20 hrs/week, non-exempt position. Benefits include medical and dental insurance coverage, long-term disability insurance, annual vacation, paid holidays, personal days, and 403(b) tax deffered savings plan.
- Meet and greet participants and assist them upon arrival and at mealtimes; help participants to tables, serve beverages/food, and clear tables.
- Lead group activities for participants.
- Set up rooms for the classes and the activities
- Supervise the participants in classes and activities to insure the participants' safety, proper care, and comfort.
- Facilitate and assist with the daily activities for participants (during social hour or at any time they need guidance).
- Cooperate with volunteers to implement daily plan.
- Provide personal care to the participants, including grooming and toileting as needed.
- Assist with delivering care plan as determined by the Physical and Occupational Therapists.
- Move tables and chairs as needed.
- Ability to lift 15 pounds.
- Stand for 95% of the workday while performing all of the above responsibilities.
- Spend some time learning about working with the elderly and the medical conditions of the participants.
- Attend all staff meetings, trainings and in-services.
- Perform other related duties as assigned.
- Experience in facilitating/leading group activities strongly preferred.
- Bilingual candidates a plus.
- CNA Certification preferred.
- Experience with and knowledge of older adults and dependent care issues.
- Eagerness to learn more about caring for and concerns of the elderly and their families.
- Initiative, common sense, friendly nature, and ability to work as a member of the team.
- Cultural sensitivity a plus.
Interested applicants should email a cover letter and resume to Please, no walk-ins or phone calls regarding this position. Start date immediate. Open until filled.