Avenidas Door To Door
Whether you need to go to a medical appointment, the hair salon, Avenidas for a class, have lunch with a friend, go shopping or just want to get out, Avenidas Door To Door will take you wherever you want to go safely and on time. Our drivers will take you anywhere within an eight mile radius of Avenidas. That includes the cities of San Carlos, Redwood City, Atherton, Woodside, Menlo Park, Portola Valley, East Palo Alto, Palo Alto, Los Altos, Los Altos Hills and Mountain View north of Grant Road. All our drivers are sensitive to the mobility and sight limitations some individuals may have and will gladly escort you to and from the car. If you have a care giver, they may accompany you at no additional charge. We are, however, unable to transport individuals in wheelchairs. For information on services which can assist individuals in wheelchairs search through the database of transportation providers provided on the Outreach website at www.outreach1.org.
Avenidas Door To Door operates weekdays with our earliest pickup at 8:15 and last pick up at 4:00. To schedule a ride, just call 650-289-5411 up to 30 days in advance. Making your reservation in the morning will provide you with the best chance to get your desired pickup time. If your requested time is available, we'll book the reservation. If not, we'll let you know what times are available or you can be placed on a wait list just in case a cancellation occurs. If you provide us with your email address, an email reminder will be sent out upon completion of the reservation and the day before your ride.
The cost for a ride is $7.50 for a ride up to four miles, $10.50 up to eight miles and $15.00 up to twelve miles. You won't be asked to pay when you take your ride. Instead, you'll be billed at the beginning of the month for all rides taken the previous month. You can pay either by check or credit card. If you need to cancel a ride, we need to know at least 24 hours in advance in order to both alert the driver and to provide a ride to someone on the wait list. Rides cancelled with less than this notice will be charged a $5 fee.