Avenidas Door To Door
Whether you need to go to a medical appointment, the hair salon, Avenidas for a class, have lunch with a friend, go shopping or just want to get out, Avenidas Door-To-Door will take you wherever you want to go safely and on time. Our drivers, who may be supplemented by drivers from Lyft, will take you anywhere within an eight mile radius of Avenidas. That includes the cities of San Carlos, Redwood City, Atherton, Woodside, Menlo Park, Portola Valley, East Palo Alto, Palo Alto, Los Altos, Los Altos Hills and Mountain View north of Grant Road.
Our drivers are sensitive to the mobility and sight limitations some individuals may have and will gladly escort you to and from the car and ensure seat belts are securely fastened. Your spouse or a caregiver may accompany you at no additional charge. We are, however, unable to transport individuals in wheelchairs. For information on services that can assist individuals in wheelchairs, please search through the database of transportation providers provided on the Outreach website at www.outreach1.org.
Avenidas Door-To-Door operates Monday through Friday with our earliest pickup at 8:15 am and last pickup at 4:00pm. To schedule a ride, simply call (650) 289-5411 at least 36 hours (and up to five weeks) in advance. Making your reservation in the morning will provide you with the best chance to discuss your ride needs with the scheduler. However, you may leave a message at any time and we’ll return the call as quickly as possible.
The cost for a ride is $9.00 for a ride up to four miles, $13.00 up to eight miles and $18.00 up to twelve miles. You won’t pay when you take your ride. Instead, you’ll be billed at the beginning of the month for all rides taken the previous month at which time you can pay either by check or credit card. If you need to cancel a ride, you’ll need to let us know at least 24 hours in advance in order to avoid being charged a $7.50 cancellation fee.